I have lost or forgotten my ticket

If you have lost or forgotten your e-ticket, printed off after an online booking, you can reprint it at any time via your online account on our website. Simply go to the My Account section after logging in. You will then have access to all your bookings. Select the trip and ask for the ticket to be sent to your e-mail address.

If you are boarding at Le Conquet or Audierne, there are interactive ticket terminals where you can reprint your ticket. You will just need to fill in your booking number and press Print. Please note : you may only reprint your ticket only once on these interactive terminals. You will not be able to reprint your ticket at the ferry terminal if you have already printed it off on one of our interactive terminals at Le Conquet or Audierne. In the case of another loss or theft, no duplicate will be issued and will result in the purchase of a new ticket.